Can I represent myself?

Yes. You can deal directly with us or ask someone to help you.

If representing yourself, we will call you within 3 days after receiving the application to explain the review process and tell you about assistance that is available for reviews of National Disability Insurance Scheme (NDIS) decisions.


Can I ask someone to represent me?

Yes. You can contact a support person at a NDIS Appeals provider in your area. A support person is independent and their services are provided free of charge.

The Disability Advocacy Finder can help you find a provider.

A support person can:

  • help you understand the process
  • assist with preparing review documents
  • attend conferences and hearings with you
  • help you put your case forward
  • assist you to apply for legal assistance if the review raises complex or new issues.

You can also arrange for a lawyer or another professional person to represent you. A representative could also be a family member or friend.

We cannot pay for any costs of a lawyer or professional person to represent you.

If you want legal advice or a support person to represent you, it is best to organise this as soon as possible.


Can I have an interpreter?

Yes. If you need an interpreter, please let us know. We will arrange for a qualified interpreter to assist, free of charge.

For immediate assistance in your language, you can also call 131 450.


Accessibility assistance

If you require assistance because of a disability please contact us as soon as possible. We will try and make arrangements to help.