Our offices are open Monday to Friday 8:30am to 5:00pm. 

There are several ways you can contact us:


By phone

Call 1800 228 333 from anywhere in Australia (calls are free from landline phones, however calls from mobiles may be charged).

From Norfolk Island and overseas: +61 2 9276 5101.

Non-English Speakers

Call the Translating and Interpreting Service on 131 450 and ask them to call the AAT.

If you are deaf or have a hearing or speech impairment

Contact us through the National Relay Service. Give the AAT’s number you want to call.  For more information, visit www.relayservice.gov.au.


By email

If you want to send us an email about a case, use the email address based on the type of case.

Centrelink and child support cases sscsdivision@aat.gov.au
Migration and refugee cases mrdivision@aat.gov.au
All other types of cases
(Including reviews of decisions of the Social Services & Child Support Division)
generalreviews@aat.gov.au

Read the guidelines you should follow when sending email to the AAT.

For all corporate and general enquiries please contact our Principal Registry.


By post, fax or in person

Cases at the AAT are managed in offices around Australia called registries. 

All our offices have wheelchair ramps, lift access and accessible toilet facilities.

Further information on how to get to individual AAT registries is available under the heading for each location.

 

Migration & Refugee Division

Social Services & Child Support Division

All other divisions

In person

Level 8
14 Moore St
Canberra ACT 2601

View Google Map
Getting to the Canberra Registry

By post

GPO Box 9955
Sydney NSW 2001

GPO Box 9955
Canberra ACT 2601

By fax

02 9276 5599

02 6243 4600

  All divisions

In person

Level 6
83 Clarence St
Sydney NSW 2000

View Google Map
Getting to the Sydney Registry

By post

GPO Box 9955
Sydney NSW 2001

By fax

02 9276 5599

Applications made by residents of the Northern Territory are managed by the Adelaide Registry. 

  All Divisions

In person

Level 2
1 King William St
Adelaide SA 5000

View Google Map
Getting to the Adelaide Registry

By post

GPO Box 9955
Adelaide SA 5001

By fax

08 8128 8099

 

Migration and Refugee Division

Social Services and Child Support Division

All Other Divisions

In person

Level 6
295 Ann St
Brisbane QLD 4000

View Google Map
Getting to the Brisbane Registry

By post

GPO Box 9955
Brisbane QLD 4001

By fax

07 3052 3069

07 3052 3001

Applications made by residents of the Northern Territory are also managed by the Adelaide Registry. 

  All Divisions

In person

Level 2
1 King William St
Adelaide SA 5000

View Google Map
Getting to the Adelaide Registry

By post

GPO Box 9955
Adelaide SA 5001

By fax

08 8128 8099

 

Migration & Refugee Division

Social Services & Child Support Division

All other divisions

In person

Edward Braddon Building
Commonwealth Law Courts
39–41 Davey St
Hobart TAS 7000

View Google Map
Getting to the Hobart Registry

By post

GPO Box 9955
Hobart TAS 7001

By fax

03 9454 6999

02 9276 5597

 

Migration & Refugee Division

Social Services & Child Support Division

All other divisions

In person

Level 4, 15 William St, Melbourne VIC 3000

View Google Map
Getting to the Melbourne registry

By post

GPO Box 9955, Melbourne, VIC 3001

By fax

03 9454 6999

03 9454 6998

 

Migration & Refugee Division

Social Services & Child Support Division

All other divisions

In person

Level 13
111 St Georges Terrace
Perth WA 6000

View Google Map
Getting to the Perth Registry

By post

PO Box 9955
Melbourne VIC 3001

GPO Box 9955
Perth WA 6848

By fax

03 9454 6999

08 6222 7299

 

Migration & Refugee Division

Social Services & Child Support Division

All other divisions

In person

 

 

Registry Office
Supreme Court of Norfolk Island
Kingston
Norfolk Island 2899

By post

 

 

c/- Supreme Court of Norfolk Island
Kingston
Norfolk Island 2899

By fax

 

 

+61 2 9283 4881


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Feedback

We welcome your feedback on the standard of our service. Please use our online form to provide feedback or make a complaint about our service.