Our offices are open Monday to Friday 8:30am to 5:00pm.  There are several ways you can contact us:


By phone

Call 1800 228 333 from anywhere in Australia (calls are free from landline phones, however calls from mobiles may be charged).

From Norfolk Island and overseas: +61 2 9276 5101.

Non-English Speakers

Call the Translating and Interpreting Service on 131 450 and ask them to call the AAT.

If you are deaf or have a hearing or speech impairment

Contact us through the National Relay Service. Give the AAT’s number you want to call.  For more information, visit www.relayservice.gov.au.


By email

If you want to send us an email about a case, use the email address based on the type of case.

Centrelink and child support cases sscsdivision@aat.gov.au
Migration and refugee cases mrdivision@aat.gov.au
All other types of cases
(Including reviews of decisions of the Social Services & Child Support Division)
generalreviews@aat.gov.au

Read the guidelines you should follow when sending email to the AAT.

For all corporate, media and general enquiries please contact our Principal Registry.


By post, fax or in person

Cases at the AAT are managed in offices around Australia called registries.  Select your state or territory below to view the details of your nearest registry.

 

Migration & Refugee Division

Social Services & Child Support Division

All other divisions

In person

Level 8
14 Moore St
Canberra ACT 2601

View Google Map

Level 8
14 Moore St
Canberra ACT 2601

View Google Map

Level 8
14 Moore St
Canberra ACT 2601

View Google Map

By post

GPO Box 1333
Sydney NSW 2001

GPO Box 9943
Sydney NSW 2001

GPO Box 9955
Canberra NSW 2601

DX 5727 Canberra

By fax

02 9276 5599

02 9202 3499

02 6243 4600

 

Migration & Refugee Division

Social Services & Child Support Division

All other divisions

In person

Level 11
83 Clarence St
Sydney NSW 2000

View Google Map

Level 20
580 George St
Sydney NSW 2000

View Google Map

Level 7
55 Market St
Sydney NSW 2000

View Google Map

By post

GPO Box 1333
Sydney NSW 2001

GPO Box 9943
Sydney NSW 2001

GPO Box 9955
Sydney NSW 2001

DX 10200 Sydney Stock Exchange

By fax

02 9276 5599

02 9202 3499

02 9283 4881

Applications made by residents of the Northern Territory are also managed by the Brisbane Registry.

 

Migration & Refugee Division

Social Services & Child Support Division

All other divisions

In person

Level 4
Harry Gibbs Building
Commonwealth Law Courts
119 North Quay
Brisbane QLD 4000

View Google Map

Level 26
215 Adelaide St
Brisbane QLD 4000

View Google Map

Level 4
Harry Gibbs Building
Commonwealth Law Courts
119 North Quay
Brisbane QLD 4000

View Google Map

By post

GPO Box 1333
Sydney NSW 2001

GPO Box 9943
Brisbane QLD 4001

GPO Box 9955
Brisbane QLD 4001

DX 253 Brisbane

By fax

02 9276 5599

07 3005 6215

07 3361 3001

 

Migration & Refugee Division

Social Services & Child Support Division

All other divisions

In person

11th Floor Chesser House
91 Grenfell St
Adelaide SA 5000

View Google Map

Level 12
45 Grenfell St
Adelaide SA 5000

View Google Map

11th Floor Chesser House
91 Grenfell St
Adelaide SA 5000

View Google Map

By post

PO Box 14158
Melbourne VIC 3001

GPO Box 9943
Adelaide SA 5001

GPO Box 9955
Adelaide SA 5001

By fax

03 8600 5801

08 8400 4999

08 8201 0610

 

Migration & Refugee Division

Social Services & Child Support Division

All other divisions

In person

Edward Braddon Building
Commonwealth Law Courts
39–41 Davey St
Hobart TAS 7000

View Google Map

Level 8
188 Collins St
Hobart TAS 7000

View Google Map

Edward Braddon Building
Commonwealth Law Courts
39–41 Davey St
Hobart TAS 7000

View Google Map

By post

GPO Box 9955
Hobart TAS 7001

GPO Box 9943
Hobart TAS 7001

GPO Box 9955
Hobart TAS 7001

DX 122 Hobart

By fax

03 8600 5801

03 6211 2899

03 6232 1601

 

Migration & Refugee Division

Social Services & Child Support Division

All other divisions

In person

Level 10
120 Spencer St
Melbourne VIC 3000

View Google Map

Level 11
565 Bourke St
Melbourne VIC 3000

View Google Map

Level 16 HWT Tower
40 City Rd
Southbank VIC 3006

View Google Map

By post

PO Box 14158
Melbourne VIC 8001

GPO Box 9943
Melbourne VIC 3001

GPO Box 9955
Melbourne Vic 3001

DX 108 Melbourne

By fax

03 8600 5801

03 9954 0749

03 9282 8480

 

Migration & Refugee Division

Social Services & Child Support Division

All other divisions

In person

Level 5
111 St Georges Terrace
Perth WA 6000

View Google Map

Level 3
109 St Georges Terrace
Perth WA 6000

View Google Map

Level 5
111 St Georges Terrace
Perth WA 6000

View Google Map

By post

PO Box 14158
Melbourne VIC 8001

GPO Box 9943
Perth WA 6001

GPO Box 9955
Perth WA 6001

DX 93 Perth

By fax

03 8600 5801

08 9229 1315

08 9327 7299

 

Migration & Refugee Division

Social Services & Child Support Division

All other divisions

In person

 

 

Registry Office
Supreme Court of Norfolk Island
Kingston
Norfolk Island 2899

By post

 

 

c/- Supreme Court of Norfolk Island
Kingston
Norfolk Island 2899

By fax

 

 

+61 2 9283 4881


Feedback

We welcome your feedback on the standard of our service. Please use our online form to provide feedback or make a complaint about our service.