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We are available to answer telephone and email enquiries on weekdays (excluding public holidays) from 8:30am to 5:00pm.

To help slow the spread of COVID-19 across our community, the AAT is closed to all visitors until further notice.

Online services

You can do most of what you need to do with the AAT using our convenient and secure online services:


Phone

Call 1800 228 333 from anywhere in Australia (these calls are free from landlines but may be timed and charged from some mobile services).

If you are on Norfolk Island or overseas, call +61 2 9276 5000.

Need to speak with us in a language other than English?

Call the Translating and Interpreting Service on 131450 and ask them to call the AAT

If you are deaf or have a hearing or speech impairment

Contact us through the National Relay Service


Complaints, compliments and suggestions

We welcome your feedback on the standard of our service. You can use our online form to give us feedback or make a complaint.