We are open weekdays (excluding public holidays) from 8:30am to 5:00pm. 

Email and online

You can contact us by email. You can also apply for a review and send us documents in a case online.

Email

Our email addresses are:

Migration and refugee decisions
Centrelink and child support decisions
All other decisions

 

Read the guidelines you should follow when sending email to the AAT.

Online

You can lodge an application online for almost all types of decisions we can review. 

You can also send us documents online for any case that has already been lodged with the AAT.


Phone

Call 1800 228 333 from anywhere in Australia. Calls are free from landlines but may be timed and charged from some mobile services.

From Norfolk Island and overseas: +61 2 9276 5000.

Languages other than English

Call the Translating and Interpreting Service on 131450 and ask them to call the AAT.

If you are deaf or have a hearing or speech impairment

Contact us through the National Relay Service. 


Write to us or visit a registry

We have offices called registries in all states and the Australian Capital Territory. If you live in the Northern Territory, your case will be handled by the registry in South Australia.

All our offices have wheelchair ramps, lift access and accessible toilet facilities.

Information about how to get to our registries available is for each state or territory.

Corporate or general enquiries

Contact our Principal Registry.

Australian Capital Territory

 

Migration & Refugee Division

Social Services & Child Support Division

All other divisions

In person

Level 8
14 Moore St
Canberra ACT 2601

View Google Map
Getting to the Canberra Registry

By post

GPO Box 9955
Sydney NSW 2001

GPO Box 9955
Canberra ACT 2601

By fax

02 9276 5599

02 6243 4600

New South Wales

 

All divisions

In person

Level 6
83 Clarence St
Sydney NSW 2000

View Google Map
Getting to the Sydney Registry  

By post

GPO Box 9955
Sydney NSW 2001

By fax

02 9276 5599

Northern Territory

Applications made by residents of the Northern Territory are managed by the South Australian registry.

 

Migration & Refugee Division

Social Services & Child Support Division

All other divisions

In person

Level 2 
1 King William St
Adelaide SA 5000

View Google Map
Getting to the Adelaide Registry

By post

GPO Box 9955
Adelaide SA 5001

By fax

 

08 8128 8099

Queensland

 

Migration and Refugee Division

Social Services and Child Support Division

All Other Divisions

In person

Level 6
295 Ann St
Brisbane QLD 4000

View Google Map
Getting to the Brisbane Registry

By post

GPO Box 9955
Brisbane QLD 4001

By fax

07 3052 3069

07 3052 3001

South Australia

 

Migration & Refugee Division

Social Services & Child Support Division

All other divisions

In person

Level 2 
1 King William St
Adelaide SA 5000

View Google Map
Getting to the Adelaide Registry

By post

GPO Box 9955
Adelaide SA 5001

By fax

 

08 8128 8099

Tasmania

 

Migration & Refugee Division

Social Services & Child Support Division

All other divisions

In person

Edward Braddon Building
Commonwealth Law Courts
39–41 Davey St
Hobart TAS 7000

View Google Map
Getting to the Hobart Registry

By post

GPO Box 9955
Hobart TAS 7001

By fax

03 9454 6999

02 9276 5597

Victoria

 

 

Migration & Refugee Division

Social Services & Child Support Division

All other divisions

In person

Level 4
15 William St
Melbourne VIC 3000

View Google Map
Getting to the Melbourne Registry

By post

GPO Box 9955
Melbourne Vic 3001

By fax

03 9454 6999

03 9454 6998

Western Australia

 

Migration & Refugee Division

Social Services & Child Support Division

All other divisions

In person

Level 13
111 St Georges Terrace
Perth WA 6000

View Google Map
Getting to the Perth Registry

By post

PO Box 9955
Melbourne VIC 3001

GPO Box 9955
Perth WA 6848

By fax

03 9454 6999

08 6222 7299

Norfolk Island

 

Migration & Refugee Division

Social Services & Child Support Division

All other divisions

In person

 

 

Registry Office
Supreme Court of Norfolk Island
Kingston
Norfolk Island 2899

By post

 

 

c/- Supreme Court of Norfolk Island
Kingston
Norfolk Island 2899

By fax

 

 

+61 2 9283 4881


Complaints, compliments and suggestions

We welcome your feedback on the standard of our service. Please use our online form to provide feedback or make a complaint.