What we can review

We can conduct a first review of any Child Support objection decision.

The objection decisions we can review include decisions about:

  • a change of assessment
  • the percentage of care for a child
  • the particulars of a child support assessment
  • non-agency payments.

We can also review a decision of the Department of Human Services (the Department) refusing to give you more time to object to a Child Support decision.

The decision letter will tell you if we can review the decision and if you are a person who can apply for a review.


What we cannot do

  • review a decision that has not been internally reviewed by a Child Support Objections Officer (except a refusal to give you more time to object)
  • conduct a first review of a decision about a departure prohibition order or departure authorisation certificate
  • investigate a complaint about the service you received from the Department
  • consider a claim for compensation for detriment experienced as a result of defective actions or inaction (CDDA scheme)
  • change the law.