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Contacting the AAT

By phone

You can call the AAT on 1800 228 333 from anywhere in Australia (calls are free from landline phones, however calls from mobiles may be charged).

Non-English speakers can call the Translating and Interpreting Service on
131 450 and ask them to call the AAT.

If you are deaf or have a hearing or speech impairment, contact us through the National Relay Service. For more information, visit

In person, by email or by post

Visit our website to find our contact details, including your nearest registry:


This report

An electronic version of this annual report is on the AAT’s website at

More information about the Tribunal is on the website,

© Commonwealth of Australia 2016

Creative Commons copyright licence

With the exception of the Commonwealth Coat of Arms and any third party material, this work is licensed under a Creative Commons Attribution 3.0 Australia licence (

To the extent that copyright subsists in third party material, it remains with the original owner and permission may be required to reuse the material.

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Content from this publication should be attributed as:
Administrative Appeals Tribunal, Annual Report 2015-16.

Enquiries regarding the licence, any use of this work or any other queries about this report may be sent to:

Assistant Director, Communications
Principal Registry
Administrative Appeals Tribunal
GPO Box 9955

Tel: 02 9276 5132
Fax: 02 9276 5599
Email: [email protected]

ISSN 1035-8161 (Print)
ISSN 2205-2836 (Online)

Designed by
Printed by CanPrint Communications

Signed transmittal letter to the Attorney-General from the President and the Registrar of the Administrative Appeals Tribunal presenting the AAT Annual Report 2015-16.


Chapter 1: The year in review

Chapter 2: Overview of the AAT

Chapter 3: Our performance

Chapter 4: Management and accountability

Chapter 5: Immigration Assessment Authority

Financial statements


End matter

List of figures


Figure 2.1 Organisational structure, 30 June 2016

Table 2.2 Tribunal membership, 30 June 2016

Table 2.3 Division Heads and Deputy Division Heads, 30 June 2016

Table 2.4 Senior Executive Service employees, 30 June 2016

Table 2.5 Applications relating to warrants, controlled operations and other functions, 2013-14 to 2015-16

Table 2.6 Examinations held under the Proceeds of Crime Act 2002, 2013-14 to 2015-16

Chart 3.1 Total applications lodged, finalised and on hand, 2013-14 to 2015-16

Chart 3.2 Applications lodged, finalised and on hand, 2015-16 - By division

Chart 3.3 Mode of finalisation of applications for review of decisions, 2015-16

Table 3.4 Caseload overview, 2015-16 - FOI, General, NDIS, Security, Taxation and Commercial and Veterans’ Appeals Divisions

Table 3.5 Caseload overview, 2015-16 - Migration and Refugee Division

Chart 3.6 Refugee lodgements and finalisations by country of origin, 2015-16

Chart 3.7 Migration lodgements and finalisations by key visa categories, 2015-16

Table 3.8 Caseload overview, 2015-16 - Social Services and Child Support Division

Chart 3.9 Centrelink lodgements and finalisations by key payment types, 2015-16

Chart 3.10 Child support lodgements and finalisations by key decision types, 2015-16

Table 3.11 Court appeals lodged and finalised, 2015-16 - By division

Table 3.12 Performance against Service Charter standards, 2015-16

Table 3.13 Issues raised in complaints to the AAT, 2015-16

Table 4.1 Workforce profile

Table 4.2 Salary range and employment arrangements

Table 4.3 Trends in compensation claims, 2013-14 to 2015-16

Table 4.4 Total actual expenditure on consultancy contracts, 2013-14 to 2015-16

Table 5.1 Caseload overview, 2015-16 - Immigration Assessment Authority

Chart 5.2 Referrals to the IAA by country of origin, 2015-16


Table A1.1 Members of the AAT, 30 June 2016

Table A1.2 Number of Senior Members and Members assigned to each AAT division, 30 June 2016

Table A2.1 Staff by job classification, registry and gender, 30 June 2016

Table A3.1 AAT resource statement 2015-16

Table A3.2 Expenses for Outcome

Table A4.1 Applications lodged and applications finalised, 2015-16

Table A4.2 Outcomes of reviews by division and major areas of work within divisions, 2015-16

Subtable A4.2.1 General Division

Subtable A4.2.2 Freedom of Information, National Disability Insurance Scheme, Security and Veterans’ Appeals Divisions

Subtable A4.2.3 Migration and Refugee Division

Subtable A4.2.4 Social Services and Child Support Division

Subtable A4.2.5 Taxation and Commercial Division

Table A4.3 Number of alternative dispute resolution processes, directions hearings and hearings, 2013-14 to 2015-16

Table A4.4 Court appeals lodged and finalised, 2015-16 - By division and major areas of work within divisions

Table A5.1 Environmental performance reporting, 2015-16

Table A6.1 Speeches and presentations, 2015-16

Table A6.2 Training and other engagement activities, 2015-16

Table A6.3 Publications, 2015-16

Table A6.4 Service on committees, 2015-16