Service charter

Our Service Charter sets out our service standard and the commitments we make to you. It also includes information about how to make a complaint or comment on our service.


Public Interest Disclosure Scheme

We encourage and support the reporting of wrongdoing by current or former public officials in accordance with the Public Interest Disclosure Act 2013, and will take active steps to support and to protect persons who make disclosures under the Act.


Reporting fraud against the AAT

We are committed to preventing fraud. If you suspect or are aware of any fraudulent activity against the AAT, you can make a report to us.


Managing misconduct