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We have updated the special measures practice directions made last year to facilitate operations while COVID-19 impacts our services.

Following changes in circumstances and Government advice, the AAT is now able to provide some in-person services and our special measures practice directions have been updated to reflect this.

The updated special measures practice directions are now in operation for the following divisions:

  • Freedom of Information, General and Veterans’ Appeals Divisions
  • Migration and Refugee Division
  • National Disability Insurance Scheme Division
  • Small Business Taxation and Taxation and Commercial Divisions
  • Social Services and Child Support Division.

Please also refer to other information about the impact of COVID-19 on our services.