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The AAT can review many decisions made by Centrelink.

First review

first review is the first time we review a decision made by a Centrelink Authorised Review Officer (ARO) or Subject Matter Expert (SME). 

We can review most Centrelink decisions about:

  • social security pensions, benefits and allowances
  • concession and health care cards
  • family assistance payments
  • farm household support
  • Paid Parental Leave
  • ABSTUDY and Assistance for Isolated Children debts.

We cannot review a decision unless it has been reviewed by a Centrelink ARO or SME.

A first review is done in the Social Services & Child Support Division of the AAT.

Second review

If you disagree with our first review decision, we can conduct a second review of most decisions.

A second review is done in the General Division of the AAT.