Do you already have a registered Migration & Refugee Division account?

If you previously lodged applications in the Migration and Refugee Division, and you have registered an account there, you can continue to log into that account or create a new Online Services account with additional features.

Can I create a new Online Services account?

Yes, you can create an account on our new Online Services Portal, and you may enjoy these new features:

  • Ability to archive cases from your dashboard
  • Ability to add cases to your dashboard
  • Greater security

You can add your existing cases to your new dashboard, but any documents lodged from the old account will not be visible in your new account. However, you can still access your old account should you need to view them.

I don’t have any accounts with the AAT, should I create a new Online Services account?

We would encourage you to do so, as you will have access to a dashboard to keep track of your applications and your interactions with us. If you prefer not to create an account, you can still access all our online services without creating an account.

I need more information or assistance

Please contact us.