On 7 December 2020 we launched a new Online Services Portal. Did you previously register for a Migration & Refugee Division account?

If you previously lodged applications in the Migration and Refugee Division, and you have registered an account there, you can create a new Online Services account and migrate your old account across to our new Portal to take advantage of the following new features:

  • Ability to archive cases from your dashboard
  • Ability to add cases to your dashboard
  • Greater security

We encourage you to do this as the old account will be decommissioned in the near future.

How do I migrate my Migration & Refugee Division account across to the new Online Services Portal?

I don’t have any accounts with the AAT, should I create a new Online Services account?

We would encourage you to do so, as you will have access to a dashboard to keep track of your applications and your interactions with us. If you prefer not to create an account, you can still access all our online services without creating an account.

I need more information or assistance

Please contact us.