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Our registries will be closed on  

  • Monday 25 December 2023 
  • Tuesday 26 December 2023 
  • Monday 1 January 2024 

You can lodge your application or documents online during this period. 

Our registries in Adelaide, Brisbane, Melbourne, Perth and Sydney will be open on Wednesday 27, Thursday 28 and Friday 29 December 2023.  

Our Canberra and Hobart registries will be closed between 23 December 2023 and 1 January 2024 (inclusive). 

Responding within a timeframe 

If we, or the agency that made the original decision, have provided a date by which an application or documents must be submitted, you should consider using our online services portal so that you do not miss your deadline.  

If you plan to send an application or documents through the post, please be aware that there may be delays in postal delivery during the period.  

For more information call 1800 228 333.