Item |
Page |
Letter of transmittal |
3 |
Table of contents |
5 |
Index |
154 |
Glossary |
144 |
Contact officer(s) |
2 |
Internet home page address and Internet address for report |
2 |
Report by the Principal Member |
10 |
Summary of significant issues and developments |
10, 14 |
Overview of Tribunals’ performance and financial results |
28 |
Outlook for following year |
10–12 |
Significant issues and developments – portfolio |
10–15 |
Overview description of the Tribunals |
18 |
Role and functions |
18 |
Organisational structure |
23 |
Outcome and output structure |
28 |
Where outcome and output structures differ from PBS format, details of variation and reasons for change |
28 |
Portfolio structure |
23–24 |
Review of performance during the year in relation to outputs and contribution to outcomes |
28 |
Actual performance in relation to performance targets set out in PBS/ PAES |
28 |
Performance of purchaser/ provider arrangements |
80 |
Where performance targets differ from the PBS/ PAES, |
28–29 |
details of both former and new targets, and reasons for the change |
28 |
Narrative discussion and analysis of performance |
10, 14, 28 |
Trend information |
32 |
Factors, events or trends influencing the Tribunals’ performance |
10, 14 |
Significant changes in nature of principal functions/ services |
53 |
Performance against service charter customer service standards, complaints data, and the Tribunals’ response to complaints |
50 |
Social justice and equity impacts |
46 |
Discussion and analysis of the Tribunals’ financial performance |
29 |
Discussion of any significant changes from the prior year or from budget. |
29 |
Agency resource statement and summary resource tables by outcomes |
30 |
Developments since the end of the financial year that have affected or may significantly affect operations or financial results in future |
53 |
Statement of the main corporate governance practices in place |
62 |
Names of the senior executive and their responsibilities |
62 |
Senior management committees and their roles |
62 |
Corporate and operational planning and associated performance reporting and review |
63 |
Approach adopted to identifying areas of significant financial or operational risk and arrangements in place to manage risks |
64 |
Certification that the Tribunals comply with the Commonwealth Fraud Control Guidelines. |
64 |
Policy and practices on the establishment and maintenance of appropriate ethical standards |
63 |
How nature and amount of remuneration for SES officers is determined |
73 |
Significant developments in external scrutiny |
65 |
Judicial decisions and decisions of administrative tribunals |
42 |
Reports by the Auditor-General, a Parliamentary Committee or the Commonwealth Ombudsman |
65 |
Assessment of effectiveness in managing and developing human resources to achieve Tribunal objectives |
69 |
Workforce planning, staff turnover and retention |
71 |
Impact and features of collective agreements, determinations, common law contracts and AWAs |
73 |
Training and development undertaken and its impact |
73 |
Occupational health and safety performance |
75 |
Productivity gains |
10, 28–29 |
Statistics on staffing |
70, 134 |
Collective agreements, determinations, common law contracts and AWAs |
73 |
Performance pay |
73 |
Assessment of effectiveness of assets management |
79 |
Assessment of purchasing against core policies and principles |
80 |
Number of new and ongoing consultancy services contracts and total actual expenditure on consultancy contracts |
79 |
Absence of provisions in contracts allowing access by the Auditor-General |
79 |
Contracts exempt from the AusTender |
79 |
Report on performance in implementing the Commonwealth
Disability Strategy |
77 |
Financial Statements |
82 |
Occupational health and safety (section 74 of the Occupational Health and Safety Act) |
75 |
Freedom of Information (subsection 8(1) of the Freedom of Information Act) |
130 |
Advertising and Market Research (Section 311A of the Commonwealth Electoral Act) |
80 |
Ecologically sustainable development and environmental performance (Section 516A of the Environment Protection and Biodiversity
Conservation Act) |
77 |
Grant programs |
80 |
Correction of material errors in previous annual report |
80 |