What is alternative dispute resolution (ADR)?
We use alternative dispute resolution (ADR) to help parties reach an agreement before a hearing. We will usually hold a conference first, and many cases are resolved without the need for a hearing.
ADR is also used to talk about the issues in dispute and to prepare for a hearing.
The ADR processes we use are:
All ADR processes are held as informal, private meetings. Find more details about Confidentiality in ADR processes.
You can also check the Alternative dispute resolution guidelines for more information.