What we can review

We can review a range of decisions made by the National Disability Insurance Agency. However, we can only review a decision if it has been internally reviewed by the Agency.

Some of the NDIS decisions we can review are:

  • that a person does not meet the access criteria
  • to approve the statement of supports in a participant's plan
  • not to review a participant’s plan
  • to approve a person or entity as a registered provider of supports
  • to revoke an approval as a registered provider of supports
  • to make, or not to make, a determination about who may do things on behalf of a child
  • to make, or not to make, a determination that a person has parental responsibility for a child
  • to appoint a plan nominee or a correspondence nominee.

The decision letter will tell you if we can review the decision.


What we cannot review

  • a decision that has not been internally reviewed by the Agency
  • every decision that the Agency makes.