Preliminary information

Publication information, Letter of Transmittal, Contents


Chapter 01 - The year in review

President's overview, Registrar's overview


Chapter 02 - Overview of the AAT

Functions and powers, Organisation


Chapter 03 - Our performance

Workload overview, Performance, External scrutiny, Service Charter, Additional functions conferred on tribunal members


Chapter 04 - Our users and our relationships

Our users, Our relationships


Chapter 05 - Our organisation and our people

Organisational management, Management of human resources, Information and development


Financial statements


Appendixes

Appendix 1: Members of the AAT, Appendix 2: Staff of the AAT, Appendix 3: AAT jurisdiction, Appendix 4: Applications, outcomes, listings and appeal statistics, Appendix 5: Resourcing tables, Appendix 6: Application fees, Appendix 7: Decisions of interest, Appendix 8: Speeches, publications and other activities, Appendix 9: Other reporting requirements


End matter

Glossary, List of requirements