Contents
Part 1 – Principal Member's report
Part 2 – The role of the tribunals
- Merits review
- Matters reviewed by the MRT
- Matters reviewed by the RRT
- Applying for review
- The conduct of reviews
- Information available to assist applicants
- Decisions
- Vision, purpose and values
- Membership organisational chart
- Staff organisational chart
- Performance framework
- Financial performance
- Overview of caseload
- Conduct of reviews
- Interpreters at hearings
- Team profile – Hearing coordination units
- Outcomes of review
- Timeliness
- Judicial review
- Social justice and equity
- Complaints
- Migration agents
- Community and interagency liaison
- Major reviews
- Significant changes in the nature of functions or services
- Developments since the end of the year
- Case studies – Matters before the tribunals
Part 4 – Management and accountability
- Senior management
- Corporate and operational plans
- Ethical standards
- Risk management
- External scrutiny
- Whole-of-government reforms
- Freedom of information
- Human resources
- Ecologically sustainable development and environmental performance
- Purchasing
- Asset management
- Consultancy services
- Purchaser/provider arrangements
- Discretionary grants
- Advertising and market research
- Correction of errors in previous annual report
Part 5 – Financial information
Appendix 2 – Additional staffing statistics
Appendix 3 – List of requirements
Glossary of terms and abbreviations
List of figures and tables
- Table 3.1 – Performance information and results
- Caseload statistics
- Table 3.2 – Judicial review applications and outcomes
- Table 3.3 – Report against service standards
- Table 3.4 – Complaints finalised
- Table 3.5 – Complaints to the Commonwealth Ombudsman
Part 4 – Management and accountability
- Table 4.1 – Membership as at 30 June 2012
- Table 4.2 – Membership as at 1 July 2012
- Table 4.3 – Staff as at 30 June 2012
- Table 4.4 – Salary range pay points
- Table 4.5 – Annual expenditure on consultancy contracts
- Table 4.6 – Expenditure on advertising services
Part 5 – Financial information
- Membership
- Ongoing and non-ongoing staff
- Members and staff by location at 30 June 2012
- Members and staff by age at 30 June 2012