Has your decision been reviewed by a:

  • Centrelink Authorised Review Officer (ARO) or Centrelink Subject Matter Expert (SME)?; or

  • Child Support Objections Officer?

Your decision must first be reviewed by a Centrelink ARO (or in most circumstances a Centrelink SME) or a Child Support Objections Officer. Please contact Centrelink or the Child Support Agency to request this review. More information about how to do this can be found on Centrelink's website> or the Child Support Agency’s website.


The Social Services & Child Support Division of the AAT (the SSCS Division) can review most Centrelink or child support decisions made by an officer of the Department of Human Services if the decision has first been reviewed internally. This usually means that you have received a decision from a Centrelink Authorised Review Officer or Subject Matter Expert in relation to a Centrelink decision or a Child Support Objections Officer in relation to a child support decision. The decision should state whether it is reviewable by the AAT.

We can only review a decision if the law states that an application can be made to the AAT. Decisions which could be reviewed in the former Social Security Appeals Tribunal are now reviewed by the Social Services & Child Support Division of the AAT.

A review undertaken in this Division is called an "AAT first review" of a Centrelink or child support decision.