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Workplace Diversity Plan 2003-2006

Diversity Statement

The Administrative Appeals Tribunal is committed to creating a working environment that values and utilises the contribution of its employees and members from diverse backgrounds and experiences. This Workplace Diversity Plan recognises that all people have different qualities, skills, qualifications, experience and attitudes to work, and that valuing and making the most of these differences can improve the workplace for individuals and enhance the overall performance of the Tribunal.

Garry Downes
President

What is Workplace Diversity?

The principles of workplace diversity, consistent with the Tribunal’s Charter, are to:

  • treat each other with respect and dignity;
  • provide a safe, secure and healthy workplace;
  • make decisions genuinely based on equity and fairness;
  • value the diversity of people; and
  • take appropriate action to eliminate discrimination.

Workplace Diversity relates to gender, age, language, ethnicity, cultural background, disability, sexual orientation and religious belief. Diversity also refers to the myriad ways we are different in other respects such as educational level, job function, socio-economic background, personality profile, geographic location, marital status and whether or not one has family or other carer responsibilities.

Diversity is the quality of being different and unique. The Tribunal values diversity by recognising and respecting each individual’s unique attributes. The Tribunal will manage diversity by creating and sustaining an environment where everyone can achieve his or her potential.

Workplace diversity maintains the basic principles of Equal Employment Opportunity (EEO) in the Australian Public Service (APS). To that end, Workplace Diversity Plans include measures to address employment- related disadvantages of women, Aboriginal and Torres Strait Islander people, people of non-English speaking background and people with disabilities. The APS has been concerned with procedural fairness and legal compliance with a resulting emphasis on redress and correction, largely through recruitment and promotion actions. Workplace Diversity policies now aim to go beyond actions such as rectifying disadvantage and correcting the past.

Workplace Diversity in the Administrative Appeals Tribunal

Its People

The Tribunal will respect and make best use of the diverse talents of individuals, and work towards building good working relationships. It will ensure that action is taken to eliminate discrimination and employment-related disadvantages. Measures will continue to be taken to enable women and people in designated groups to be employed through our staff selection processes that are based on merit.

The Tribunal will ensure that its workplaces will be free from unlawful discrimination and harassment in any form. It will maintain appropriate standards of ethical behaviour, conduct and performance.

By valuing workplace diversity the Tribunal benefits by:

  • breaking down prejudices and avoiding stereotyping;
  • providing a better framework for decision making within the Tribunal;
  • improving Tribunal performance;
  • fostering good working relationships between people;
  • reducing workplace stress; and
  • ensuring fair and equitable staff selection.

The Community

The Tribunal aims to provide fair, impartial high quality and prompt review of decisions brought before it by individuals, regardless of their cultural or other background. To increase the effectiveness of its dealings with the public, the Tribunal will communicate with applicants, their representatives and with government agencies in a friendly, focussed and constructive way.

The Tribunal’s public face is its people who have skills, abilities, experience and qualifications that are recognised and valued. These attributes include:

  • lateral thinking and flexibility;
  • diverse language and cultural skills;
  • interpersonal and management skills;
  • team work;
  • conflict resolution; and
  • flexibility in working patterns and arrangements.

Members and staff of the Tribunal liaise with many sectors of the community. Continued understanding and communication with diverse community groups is important to monitoring service levels and making improvements where required. The skills and qualifications of its people reflect the diversity of the Australian community and help the Tribunal to provide the highest quality service to the Australian public.

Applying the Principles of Diversity in the Workplace

The Tribunal aims to apply workplace diversity principles through the following actions:

Actions Success Measures Responsibility

Incorporate workplace diversity principles into Tribunal documents including achievable and measurable targets with recognisable links to the:

  • Corporate Plan and Charter;
  • Workplace Diversity Strategy; and incorporating
  1. Family responsibility
  2. Reasonable Adjustment.
Tribunal documents to include diversity commitments. Principal Registry (PR) Managers.
Promote the Disability Action Plan and its benefits toward achieving Tribunal corporate objectives through formal announcements, and as agenda items at staff and member meetings. Launch of policy by PR. Local committees to provide minutes of meetings. Registrar, PR Managers, District Registrars (DRs).
Incorporate workplace diversity principles into management initiatives, including performance management, eg. assess commitment to diversity principles in performance agreements. Performance agreement to include recognition and assessment against diversity principles. All Managers and Team Leaders.
Promote equitable recruitment practices to maximise the number, quality and diversity of people seeking employment. Promote diversity principles to contact officers and selection committees. Committees and contact officers to be trained in diversity principles. PR Managers, Members, DRs and Selection Committees.
Ensure organisational structures do not impede diversity principles such as imposing criteria that unfairly limit promotional opportunities to some people, or restrict entry to a class of work. Structures scrutinised on equity grounds. All jobs open on merit. PR Managers and DRs.
Include workplace diversity principles in industrial bargaining and negotiations, ensuring that the process and documents are explained to those with special needs. Staff express satisfaction with conduct of process and explanation of issues to them. PR Managers, DRs, staff representatives.
Continue to promote workplace diversity principles in all staffing policies and practice. Policies reviewed to endorse diversity principles. Workplace Diversity Committee (WDC), PR Managers, DRs and HRM staff.
Encourage and support mentoring through informal and formal systems. Expressed satisfaction with the system. WDC, DRs, staff and members.
Continue to encourage member and staff participation and involvement on working parties and committees such as best practice or OH&S committees and agency bargaining representatives. Staff and member involvement is sought through ‘All Staff’ notices and direct approaches. President, Members, Registrar, DRs and WDC.
Provide diversity training and development opportunities to members and staff, with an emphasis on the needs of individuals. Training is undertaken in each registry. WDC, HR Manager and DRs.
Promote effective communication throughout the Tribunal by the dissemination of items of interest on diversity to staff and members. Active dissemination of relevant information to registries. WDC, President, Registrar Members, Managers and Team Leaders.
Ensure workplace diversity principles are included in appropriate training procedures. Training procedures include diversity issues. WDC, HR Manager and DRs.
Report on significant diversity actions and activities annually. Reports (for AR or to APSC) submitted as required. WDC, PR Managers, DRs.

 

Roles and Responsibilities

Individual Responsibility

The Tribunal aims to create an environment where all staff and members can achieve their potential. It is everyone's responsibility to help achieve this goal and to understand the Tribunal's responsibilities under the relevant legislation.

Members and staff of the Tribunal are to uphold workplace diversity initiatives, regardless of their work area, classification, background, qualifications, skills or other characteristics. They must also treat colleagues and the public with courtesy and respect and neither discriminate nor harass colleagues or members of the public.

Where performance appraisal processes and agreements are in place, the commitment and contribution that employees make will be included as an appraisal assessment criterion.

Registrar

Within the Tribunal the Registrar is responsible for:

  • equality of employment opportunity
  • providing an appropriate level of resources to implement the Workplace Diversity Plan.

Manager, Corporate Support

The Manager Corporate Support is responsible for the overall co-ordination of the Plan in the Tribunal. In addition there are certain reporting requirements imposed by the Australian Public Service Commission under the Public Service Act 1999.

The Manager, Corporate Support also has a responsibility to ensure that the Tribunal’s Diversity Contact Officers (see below) receive appropriate information, professional development and support to enable them to undertake their various responsibilities effectively.

Members, Managers and Team Leaders

Members, managers and team leaders have responsibilities beyond their individual responsibilities. They should encourage a work environment that is conducive to the acceptance and implementation of workplace diversity principles and practice. This responsibility includes acknowledging positive behaviour and contributions to diversity management and dealing with inappropriate workplace behaviours if they arise.

(Managers include the Registrar and Assistant Registrar, District and Deputy District Registrars and Principal Registry Managers.)

The Workplace Diversity Committee

The Committee:

  • evaluates the Workplace Diversity Plan and other associated policies and makes recommendations resulting from that;
  • assists with maintaining information to members and staff about Workplace Diversity and related issues;
  • develops or evaluates professional development programs for members and staff as appropriate
  • undertakes all reporting requirements in conjunction with the Manager, Corporate Support.

Diversity Contact Officers

The Diversity Contact Officers assist the Workplace Diversity Committee in its work. It is their role to promote diversity principles and practices in each of the District Registries and to ensure that members and staff adhere to the principles of EEO and Diversity. They should also gain an understanding of the workplace diversity needs of Tribunal staff and help all staff to be aware of workplace diversity issues.

Relevant Legislation

The following legislation applies and places particular responsibilities on the Tribunal in relation to diversity issues.

  • The Racial Discrimination Act 1975 makes it unlawful to discriminate in employment on the grounds of race, colour, national or ethnic origin.
  • The Sex Discrimination Act 1984 makes it unlawful to discriminate in employment on the grounds of a person's sex, marital status, pregnancy or potential pregnancy or to sexually harass another person.
  • The Human Rights and Equal Opportunity Commission Act 1984 provides for the rights of people with physical or mental disabilities and addresses complaints of discrimination in employment.
  • Under the Occupational Health and Safety (Commonwealth Employment) Act 1991 all employers and employees must maintain a secure, healthy and safe working environment. An employer must take practical precautions to prevent harassment.
  • The Disability Discrimination Act 1992 makes it unlawful for an employer to discriminate against a person on the grounds of disability (including a disease).
  • The Workplace Relations Act 1996 prohibits discrimination in awards and agreements and (subject to some exemptions) in the termination of employment.
  • The Public Service Act 1999 requires Agency Heads to establish diversity programs to give effect to the APS Values.

Resources

Centrally provided funding will assist in the development and support of workplace diversity issues including:

  • family support initiatives;
  • training and support of Diversity Contact Officers;
  • equipment required for reasonable adjustment;
  • workplace diversity initiatives, actions, training or development opportunities that meet needs of individuals, and registry work areas;
  • workplace flexibility issues;
  • the support of networking and mentoring.

Reporting

All managers are to report to the Committee by 30 May of each year on issues including:

  • staff acceptance of workplace diversity principles and practices across the Tribunal;
  • whether Tribunal staff are using their diverse skills in achieving corporate goals;
  • any incidents which have occurred during the year and how they have been handled; and
  • any initiatives, actions and opportunities undertaken during the year.

These reports can then contribute to internal and external recognition and reporting processes in the Tribunal.

Information and Support

A number of policies have been established that support this strategy and are available from the Tribunal’s Intranet site, the Human Resource Section in Principal Registry or from your local Diversity Contact Officer.

These policies include:

  • Personnel Direction 11, Family Responsibility Policy
  • Personnel Direction 9, Reasonable Adjustment Policy
  • Disability Action Plan
  • Personnel Direction 16, Employee Assistance Program
  • Personnel Direction 14, Breaches of Code of Conduct
  • Eliminating Workplace Harassment (under development).