Monday to Friday 8.30 am to 5.00 pm.
1300 366 700 (local call charge from fixed phone lines, calls from mobiles may cost more)
|From Norfolk Island and overseas:||+ 61 2 9391 2400|
|TTY users:||call 133 677, then ask for 1300 366 700|
|Internet relay users:||
connect to the National Relay Service, then ask for 1300 366 700
|Speak and Listen (speech-to-speech relay) users:||call 1300 555 727, then ask for 1300 366 700|
|SMS relay users:||call 0423 677 767, then ask for 1300 366 700|
|Video relay users:||choose the available National Relay Service video relay contact on Skype, then ask for 1300 366 700|
Call the Translating and Interpreting Service on 131 450 and ask them to call the AAT.
- Australian Capital Territory
- New South Wales (including overseas)
- Norfolk Island
- Queensland and Northern Territory
- South Australia
- Western Australia
To make enquiries:
Certain information about AAT cases is available online. This includes:
If you want to inspect documents in an AAT case, see the information on this website about accessing documents.
If you are seeking information about a case that you can't find on eCase Search or have any other enquiry, please contact either Chris Matthies (Executive Director, Information and Development) or Anne Parbury (Director, Communications) on 02 9391 2400 or at firstname.lastname@example.org.
Please note that the AAT is unable to comment on individual decisions.
|Complaints and feedback:||
For more information about giving feedback, including making a complaint to the AAT, see the AAT's Service Charter.
Email email@example.com or use the In person or by post details above to make any comments or complaints.
If you think the AAT's decision is wrong, you can appeal the decision, usually to the Federal Court of Australia.
|Reporting fraud against the AAT:||If you suspect or are aware of any fraudulent activity against the AAT, you can report it to the AAT.|